Sales And Service Leader
As a Sales And Service Leader, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong To Something Beautiful.
Key Responsibilities
- Lead and inspire : Coach and empower team members to deliver exceptional client service and achieve sales goals
- Drive performance : Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
- Coach for growth : Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
- Train and develop : Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
- Execute daily operations : Assist with inventory, visual merchandising, and maintaining store standards
- Foster inclusivity and teamwork : Help promote a culture of openness where everyone feels empowered
- Uphold Sephora standards : Follow company policies and help create a safe and enjoyable shopping experience
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts / hoursBe available during peak retail operations (nights, weekends and holidays)Punctuality and consistent attendanceQualifications / Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environmentProven ability to coach and inspire teams to achieve goalsStrong sales and client service skillsExcellent communication and interpersonal skillsComfortable in a fast paced and dynamic environmentQuick learner with ability to absorb and share product knowledge and trainingPhysically able to lift and carry up to 50 poundsWhile at Sephora, you'll enjoy Inclusion & Belonging. Meaningful rewards including comprehensive healthcare and wellbeing benefits based on eligibility. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military / veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.