Bench Tech I

Gaming :

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

The Light and Wonder, Bench Technician I, is primarily responsible for the repair of the Gaming equipment and their associated peripherals.Additional responsibilities include venue installations / removals providing technical support to the field, emergency field support with service calls, assisting with shipping and receiving, and providing parts inventory control.

The Bench Technician I, has five main responsibilities :

1) Repair terminals and peripherals

2) Provide technical support to field technicians

3) Terminals installations and removals in venues

4) Assist with shipping and receiving.

5) Provide parts inventory control.

The technician will average 4 terminal and / or peripheral repairs each day.

Job Functions :

• Performs repair functions associated with the Gaming equipment and all associated peripherals with limited supervision.
• Installs and removes terminals from the venues
• Provides technical assistance, both in phone support and on-site.
• Assists in escalated situations where additional staffing is required in the field to help with service calls, bench repair, or special events.
• Performs functions associated with all warehouse shipping and receiving tasks.
• Provides inventory control of all terminal, peripheral, communications parts and consumables.
• Performs additional duties and responsibilities as assigned.

Qualifications

Position Requirements :

Skills / Abilities :

Work Conditions : The working conditions are representative and typical of similar jobs in comparable organizations.

Light & Wonder Light & Wonder

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.