IT Support Contractor

Our partner,  Oxford Tutors is seeking a virtual IT Support Contractor to assist with ad hoc technical needs.

Looking for a reliable, tech-savvy contractor who can support our growing team on an as-needed basis. This role is ideal for someone who enjoys problem-solving, troubleshooting, and implementing small systems improvements across platforms like Google Workspace, website builders, and internal operations tools.

You'll serve as our go-to technical expert for occasional projects and one-off issues, jumping in when a task is beyond the scope of our internal team. This is a flexible, remote role with no fixed hours or minimum commitment, though we value responsiveness and clear communication.

Key Responsibilities (as needed) :

• Troubleshoot and resolve Google Workspace issues (alias management, email routing, permissions)
• Assist with low-priority website updates and maintenance (Squarespace, Wix, etc.)
• Provide guidance on improving workflow tools (Calendly, Zapier, spreadsheets, CRMs)
• Support internal IT requests related to file systems, data access, and syncing
• Help with occasional systems cleanup and organization (e.g., folder structures, permissions)
• Provide general tech support for team members facing platform-specific issues

Requirements :

• Demonstrated experience in IT support or systems administration (education or small business setting a plus)
• Strong knowledge of Google Workspace, cloud storage, and virtual productivity tools
• Comfort with light website editing and third-party platforms
• Problem-solving mindset with a customer-service approach
• Clear and timely written communication
• Availability to respond within 24 hours to requests
• English Fluency
• U.S. work authorization required

Role Details :

• Contractor (ad hoc project-based)
• Fully virtual
• Paid hourly per task or project, depending on the scope
• Flexible, no fixed hours

About Oxford Tutors :

Oxford Tutors USA is a bespoke education consultancy founded in 2005 with offices in New York City, Los Angeles, Hong Kong, and Puerto Rico. We specialize in academic mentorship, admissions strategy, and neurodivergence support. As a growing operation, we rely on thoughtful, proactive collaborators to help streamline and elevate our systems.

• El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org / registration-form to get matched with professional opportunities on the island.