Lobby Lounge - Host / ess

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

The Four Seasons Resort and Private Residences at Puerto Rico is a collection of 139 hotel rooms and 84 private residences. Situated on 483 acres with two miles of beach frontage, award-winning golf, an expansive wildlife sanctuary, nature trails and a lagoon complete with paddle boarding, fishing, and a water playground.

About the role :

We’re looking for a welcoming and vibrant Host / ess to be the face of our restaurant! As a Host, you'll help create inclusive, unforgettable dining experiences where everyone feels at home. Bring your energy, personality, and passion for people!

What you will do :

Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers

Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections

Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set

Print menus and collateral

Communicate to guests and team members using systems

Answering guests requests via multiple communication channels in regards to dining in the outlets

Coordinate events with marketing team

Develop a complete working knowledge of the menus, menu ingredients and restaurant information

What you will bring :

Strong communication skills and fluency in English and Spanish, both written and spoken.

One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset

Ability to operate computer equipment and other food & beverage computer systems

Strong communication skills

What we offer :

Energizing Employee Culture where you are encouraged to be your true self!

Competitive salary and a comprehensive benefits package

Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)

Complimentary accommodation at other Four Seasons Hotels and Resorts

Complimentary dry cleaning for business clothing

Complimentary employee meals

Paid holidays, vacation, and sick days

Culinary, retail and wellness experiences at special rates