Business Analyst

Full Time Job Opportunity

Location

Hybrid / Santurce, PR

General Description

A Business Analyst for Our People Insights is responsible for the analysis of HR data, primarily related to employee’s learning and development within Popular. This role will support HR and senior leaders in monitoring key people metrics, while contributing to the decision-making process.

Creating and monitoring metrics, reports, data visualization, and providing meaningful insight though storytelling will help define the strategies for improving the employee experience.

Essential Duties and Responsibilities

• Capture quantitative and qualitative meaningful data related to our employees’ learning and development opportunities.
• Develop monthly metrics and insights on employee’s learning and development opportunities and employee satisfaction.
• Convert HR data into visual stories using data visualization tools such as Excel, Power BI and Qualtrics.
• Identify and implement areas of opportunity for process improvement.
• Provide a backup for developing monthly metrics.
• Inform to Managers in monthly updates.
• Manage monthly budget process to ensure adherence with established process and provide visibility to Learning and Development Manager.
• Identify over / under-budget areas of opportunity.
• Manage reports and variance explanations to areas according to requests.
• Perform investigations for requested invoices from the management team.
• Provide training and address monthly troubleshooting issues.
• Articulate findings clearly and concisely, and creating data-driven content with unique narratives to be included in infographics, presentations, and reports.
• Develop reports that will be shared within and outside the HR division including the CEO and senior executives.
• Work as internal advisor while collaborating with team members, colleagues from other departments and IT, enabling insight that can empower better decision-making.

Supervisory Responsibilities :

This Job has no supervisory responsibilities but in special circumstances may lead the work of others.

Education

Bachelor’s degree in Industrial Engineering, Statistics, Mathematics, Business Administration or related field preferred.

Experience

Two (2) years of relevant experience in functions related to business analysis, data analysis, statistical analysis, or budget management.

Experience presenting quantitative data. Experience in developing requirements and formulating metrics in data visualization tools.

Other Qualifications

Certifications / Licenses (Nice to have)

Business Analyst CertificationPMPMicrosoft Certified Professional (MCP)

Values

1. Passion for People3. Succeed Together2. Own Every Moment4. Build the Future

Additional Requirements

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

Important : The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and / or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

Are you ready for a rewarding career?

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