Job Description
Job Description
To : Warehouse Manager CBX BQN
From : CBX Global (Caribe Freight Forwarding of PR)
Subject : Roles and Responsibilities Warehouse Manager
Dear Neftali Franqui
As part of our ongoing commitment to operational excellence, we are outlining the comprehensive responsibilities and expectations for the SJU Warehouse Manager position. This leadership role is vital to the efficiency, compliance, and overall success of our warehouse operations.
Core Responsibilities :
Warehouse Operations Oversight
- Oversee daily activities for both internal and external warehouse operations, including incoming and outgoing cargo.
- Plan and coordinate daily warehouse functions in alignment with operational projections.
- Assign duties to warehouse employees based on workload, priorities, and efficiency requirements.
- Ensure the timely and accurate unloading, segregation, and loading of shipments to meet delivery commitments.
Inventory Management & Systems Utilization
Manage inventory for operational and billing accuracy, ensuring clean, organized, and accessible stock levels.Maintain accurate records of inventory movements and warehouse activities.Efficiently use warehouse management systems (WMS) to monitor cargo receipts, releases, and traceability. ( Magaya – Bearwear – RDS )Communication & Coordination
Maintain constant communication with the Traffic Department to stay informed of inbound shipment details (ETAs, volumes, and projections).Coordinate regularly with the Operations Department to align warehouse priorities with customer delivery commitments.Communicate effectively across departments to ensure synchronization and transparency in logistics workflows.Workforce Supervision & Development
Supervise warehouse staff, including supervisors and group leaders, ensuring proper training, motivation, and adherence to safety practices.Identify employee strengths and improvement areas to optimize task assignments.Evaluate employee performance, make recommendations for disciplinary actions if necessary, and promote ongoing staff development.Prepare justifications for workforce increases or decreases as needed.Compliance, Safety & Procedure Management
Ensure all warehouse activities are conducted in compliance with safety protocols, company policies, and applicable regulations.Maintain warehouse areas, inventory, documentation, and supplies clean and well-organized at all times.Review and update written procedures regularly to reflect current operational practices and submit for management approval.CCTV – Inventory Control – Warehouse Insurance Report-Double Stack Racks Report – Forklift Maintenance RecordProblem Solving & Continuous Improvement
Address and resolve discrepancies in cargo counts and documentation as needed to ensure accuracy per customer manifests.Respond promptly to operational challenges, including equipment issues and staffing needs.Continuously assess warehouse processes and recommend improvements to maximize efficiency and productivity.Administrative & Strategic Duties
Prepare and maintain documentation of daily warehouse activities.Request purchases of necessary equipment and supplies to support uninterrupted operations.Support and participate in special projects or tasks assigned by upper management.We are confident that your leadership in this role will continue to contribute significantly to the performance and reputation of CBX Global. Please do not hesitate to reach out should you require any clarification or support.